Privacy Policy

As soon as you visit our website or contact us, we receive information about you. In this privacy statement, we explain what we do with that information. We always handle your information with care and store it securely. If you have any questions or want to know what information we have on you, please contact us. We may amend this privacy statement if necessary. We recommend that you regularly review this privacy statement so that you are aware of these changes. This privacy statement was last modified on 01 October 2024.

Contents

1. When do you apply this privacy statement?
2. Who uses your data?
3. Whose data do we use?
4. How do we get your data?
5. What data of you do we use?
6. What do we use your data for?
7. How long do we store your data?
8. Who do we share your data with?
9. Where do we store your data?
10. How safe is your data with us?
11. What are your rights?
12. Which rules apply to this privacy statement?
13. Which cookies do we use?
14. What do we do with data of minors?
15. Do you have a question about this privacy policy?

1. When do you apply this privacy statement?

This privacy statement applies to all personal data that we process and to all domains related to us. This concerns the personal data of everyone who has ever had contact with us or visited our website, such as visitors, customers, and business contacts. Personal data is all data that can be traced back to you as an individual, such as your name, telephone number, IP address, customer number, or surfing behavior. If you want to know more about personal data, please visit the website of the Dutch Data Protection Authority.

2. Who uses your data?

Traqqie is responsible for the website www.traqqie.com and therefore the responsible organisation for the use of your personal data as described in this privacy statement. The full details are:

3. Whose data do we use?

We process the personal data of everyone who has had contact with us or visited our website. These include visitors, private customers, business customers, and contact persons of our partners.

4. How do we get your data?

We receive the data directly from you as soon as you:

• visit our website
• create an account
• fill in data on our website
• contact us by mail, telephone, or other means

5. What data of you do we use?

We use the following data:

• name
• e-mail address

6. What do we use your data for?

We only use your personal data for the purpose for which we are allowed to use it:

• we have received your permission to use your personal data
• we use your data because we want to give you the best service as a customer

7. How long do we keep your data?

We keep your personal data for as long as we are required to do so by law and for as long as necessary for the purpose for which we use your data. For example, as long as you are a customer with us, we store your data according to the statutory retention period of seven years. After that, we only keep your data for statistical purposes and to handle any complaints or legal matters. If you want to know more about how long we store specific data about you, please contact us.

8. Who do we share your data with?

We only process your personal data ourselves. We don't share your personal data with others.

9. Where do we store your data?

We process your data within the European Economic Area (EEA). This means that we also store your data within the EEA.

10. How safe is your data with us?

We have done a lot to protect your data as well as possible, both organisationally and technically. We have secured our systems and various means of communication to ensure that your data does not end up in the hands of others. Your data is therefore safe with us. We also ensure that your data is only used by people who have received permission from us.

11. What are your rights?

Because we use your personal data, you have various rights. We have listed these rights for you below:

• Right to information
• Right to access
• Right to correction
• Right to object
• Right to data portability
• Right to restriction
• Right to be forgotten
• Right to submit a complaint

12. What rules apply to this privacy statement?

Our privacy statement must meet several conditions. These conditions can be found in the Dutch General Data Protection Regulation and general rules under Dutch law.

13. Which cookies do we use?

We use the following types of cookies on our website:

• Functional cookies: like session and login cookies to collect session and login information
• Anonymised analytic cookies: to obtain information regarding the visits to our website
• Tracking cookies: like advertising cookies that are intended to show relevant advertisements

14. What do we do with data of minors?

We do not target minors with our website. If you are under the age of 18, you need permission from a parent or guardian to use our website.

15. Do you have a question about this privacy policy?

If you have a question about our privacy policy, please feel free to contact us at privacy@traqqie.com. We are happy to help.